Process Intelligence
Unlock the potential of your business processes by leveraging advanced technologies to analyze, optimize, and automate operations. Enhance efficiency, reduce costs, and drive continuous improvement through data-driven insights.
Our services
Process Mining & Business Process Management (BPM)
Analyze and optimize your business processes based on actual execution data. Our process mining solutions uncover inefficiencies and provide actionable insights to enhance process performance and align operations with business goals. Business Process Management (BPM) integrates these insights into a structured framework for continuous improvement
Industrial Internet of Things (IIoT)
Transform your industrial operations with IIoT solutions that connect devices, systems, and processes. Real-time monitoring, predictive maintenance, and data-driven decision-making lead to improved asset utilization, reduced downtime, and enhanced operational efficiency.
Robotic Process Automation (RPA)
Automate repetitive, rule-based tasks across various systems to improve accuracy, efficiency, and speed. Our RPA solutions minimize human error, reduce operational costs, and free up your workforce for higher-value tasks.
Technologies
Our experience
Process Mining for Loan Applications
Solution:
  • Optimize loan application processing to reduce turnaround time and improve resource allocation.
  • Implemented process mining to analyze event logs from multiple systems, built process models, and identified key inefficiencies.
Requirements:
Results
50%
67%
Reduced expert handling time per application by
Decreased overall turnaround time by
Solution:
customer
Middle Eastern Bank
RPA for Invoice Processing
Requirements:
  • Automate the invoice processing workflow to reduce manual errors and processing time.
Solution:
  • Deployed RPA to automate data entry from SAP to the document management system, streamlining the process.
Results
100%
5
FTEs
accuracy, with a 24/7 operation reducing the workload by
Achieved
Customer
Large Manufacturing Company
Process Optimization and Automation
Requirements:
  • Optimize and Modernize Key Business Processes.
  • enhance operational efficiency and decision-making capabilities within the organization.
Solution:
  • Analyze three separate processes.
  • Set up automatic data updates.
  • Introduce a process monitoring system.
Results
50%
Complaint resolution time reduced by
Faster resolution during workload spikes through balanced resource allocation

49%
Decrease in resolution time by setting achievable SLAs and monitoring performance
customer
Government sector institution
for municipalities
15%
Decrease in resolution time by reducing cross-department delays

50%
Process Mining for Loan Applications
Customer
Requirements
Middle Eastern Bank
Optimize loan application processing to reduce turnaround time and improve resource allocation.
solution
Implemented process mining to analyze event logs from multiple systems, built process models, and identified key inefficiencies.
results
50%
67%
Reduced expert handling time per application by
Decreased overall turnaround time by
RPA for Invoice Processing
Requirements
customer
Large Manufacturing Company
Automate the invoice processing workflow to reduce manual errors and processing time.
solution
Deployed RPA to automate data entry from SAP to the document management system, streamlining the process.
results
100%
Achieved
accuracy, with a 24/7 operation reducing the workload by
5
FTEs.
Process Optimization and Automation
Requirements
customer
Government sector institution
  • Optimize and Modernize Key Business Processes.
  • enhance operational efficiency and decision-making capabilities within the organization.
solution
  • Analyze three separate processes.
  • Set up automatic data updates.
  • Introduce a process monitoring system.
results
50%
15%
Complaint resolution time reduced by
Decrease in resolution time by reducing cross-department delays
50%
Faster resolution during workload spikes through balanced resource allocation
for municipalities
49%
Decrease in resolution time by setting achievable SLAs and monitoring performance
See more about services for your Data...
Process Intelligence
Marketing Automation & Customer Experience
Artificial Intelligence & Machine Learning
Data management
Risk Management & Compliance
Handling your data
Turning data into asset
Business Intelligence & Data Visualization
Are your business processes holding you back? Unlock hidden efficiencies and drive transformation with our Process Intelligence solutions.
Contact us now for a free consultancy session and start optimizing your operations today!